How Managed Services Can Accelerate Business Transformation


A new year signifies new beginnings and new resolutions. These resolutions help to qualify existing standards and promote growth. Most businesses emerged this year resolving to deploy innovative ideas that help to grow their business and overcome the challenges presented by COVID-19. Studies show that businesses should pursue cloud computing architectures, immersive technology (augmented reality, virtual reality, or 3D content), and enhance cybersecurity to accomplish these goals.
As of last year, customer supply chain interactions and internal operation digitalisation accelerated by three to four-folds during the pandemic according to McKinsey Global Survey of executive’s research. Also, most businesses have fully embraced and invested in the working technologies that helped businesses survive during the pandemic.
However, embracing new technologies and processes is hard. However, working with an experienced Managed Service Provider (MSP), businesses can make these changes and realise the benefits.

What is a Managed Service Provider?

In brief, the practice of delegating business IT maintenance and monitoring, as well as fulfilling other IT functions such as cloud computing, IT infrastructure, and managed IT security to an outsourced team is known as Managed Services. Overall, MSP benefits are world well in the corporate world. The MSP market is predicted to grow from $223.0 billion in 2020 to $329.1 billion by 2025 at a CAGR of 8.1%. The key factors which driven companies to leverage MSPs were lack of internal IT skill availability and budget reductions. In the rest of this article we will look at 4 ways in which MSP helps businesses to transform.


Lifts IT burdens and helps fuel innovation

A common complaint raised by IT executives is that they are overwhelmed juggling day-to-day core responsibilities with IT management issues. This often stunts innovation and growth. Equally important, during these unexpected times where innovation and strategic thinking are crucial to recovering from pandemic-driven economic slowdowns. Delegating IT management issues to managed services companies can make room for innovation and gain access to more sophisticated data analytics.

Reshapes IT spending for the better

MSP’s can help you adopt strategies that can work around compliance, risks, cost-saving and other costs. Companies can save capital investments and unnecessary upfront costs. Therefore, these IT spending strategies reshape company expenditures and allocate capital for more pressing requirements. In addition, managed services work only on demand and do not rely on company infrastructure or resources. By opting for MSP a huge cost allocated on maintaining in-house teams and infrastructure can also be saved.

Improves agility

Agility is of paramount importance to uphold the economy and to curb limitations imposed on enterprises during these crises. Companies are integrating AI and virtual technology into their operating systems to be fledged with resources required to be a step ahead. Services offered by managed services such as cloud computing helps to increase agility and helps rapid adaptation to new technological integrations.

Boosts confidence to explore digital transformations

Most companies resist technological transformations mainly out of fear of incurring losses and bearing the uncertainty of not being able to manage, implement or adapt. A proactively managed service provider will help overcome those fears and ensure a smooth transition to new tech adaptations. This process includes upfront cost calculations, compliance checks, maintenance, monitoring, implementing backups, and recovery. Furthermore, MSP like CSG Technologies will provide robust, round the clock assistance to clients to give instant support.

How can we help?

Here at CSG Technologies, we specialize in providing Managed Services associating IT security, network management, engineering, architecture and design in order to help businesses reap high performance. Our team of IT experts provide the best client experience in order to fulfil your business’s IT requirements. Contact us today! And make an appointment with our consultants.

Do you want to read more on this topic? Check out these articles:

Matt Parks

Matt Parks

About the Author: President & CEO, Matt has over 20 years building and leading high functioning teams
delivering exceptional results