Why does your business need mobile device management?

Even though, The global smartphone shipments plummeted significantly during the first three months of last year. Recently, the global market for mobile devices has surged in demand indicating a reverse trend. Namely, Samsung, the world’s biggest smartphone manufacturer has reported fourth-quarter net profits up by more than a 25% year-on-year. Critically, the novel coronavirus boosted the demand as the economy shifted to working from home. Although, this trend raises concerns around company data security, connectivity, privacy, and management. As a result, employees provided mobile devices consisting of various mobile service providers that run on different operating systems.

Undoubtedly, a Mobile Device Management (MDM) program that is a cloud based software curtails inherited risks. Thus, operating systems and mobile devices can be monitored, managed, and secured by deploying a Mobile Device Management (MDM) program. Once the software is installed on the mobile device, the IT administrator gains access to configure and adjust settings and policies through the MDM portal. By this, the company can gain control and enforce business’s mobile device usage policies on employee’s mobile devices. Here are few benefits of adopting an MDM program to your business.

Enhances security

Subsequently, an incident compromising confidential data leads to a tarnished enterprise reputation with its customers and business partners. For that reason, it impacts the company with a negative financial result, Therefore, exposing company data to employee mobile devices increases the risks of data leakage could. Due to, these devices been prone to malware attacks and physical misplacements or theft.

Importantly, a 2020 survey revealed that nearly 40% of companies experienced mobile-related data compromises. Furthermore, research conducted by Novell revealed that a laptop or tablet was stolen every 53 seconds, and 113 cellphones were stolen or lost every minute. However, by enacting an MDM program, these risks can be managed. An MDM software enables the IT administrator to coordinate security provision within the employee’s device. Also, the IT team can limit access and sharing features to company information and grant temporary access to selected data. In an instance where the mobile device is lost or stolen, the IT can also remotely lock the phone or tabloid.

Enables remote management of mobile devices

MDM program remotely monitors connected devices 24/7. Therefore, It gives the company more hands-on access to employee mobile activity to secure the company from potential data breaches.

Helps increase productivity

Enterprises can grant employees access to the company network through their mobile devices after wiping out data security concerns through the MDM program. That is to say, this increases productivity since it allows employees to access data from anywhere and at any time to fulfil tasks.

Regulatory compliance

Modern businesses impose regulatory standards to prevent unauthorised devices from gaining access to business’s sensitive information. Accessing a confidential business network by breaching regulatory standards is accounted as a legal offence. By enacting MDM software, it can help enterprises ensure the integrity of the network. The MDM monitors mobile devices to check regulatory compliance and legality.


With the emergence of Bring Your Own Device (BYOD) work places, businesses can save expenses incurred on purchasing and maintaining equipment. Therefore, MDM software facilitates BYOD culture by providing a secure and centralised online working environment.

Provides real-time support

MDM software facilitates IT administrators to access end-users’ devices, remotely. This enables them to provide solutions to end-users in real-time if a technical issue surfaces.

Controls devise updates

A viable data security strategy should be in place for a company to make a data breach legally actionable. Implementation of an MDM program updates and secures, all end-user devices automatically. Therefore, it leaves no room for lag. IT solutions provided by MDM to facilitate remote working. The company fails to reap the desired results without proper execution. Our team of professionals here at CSG Technologies can help your businesses to implement cloud-based solutions like MDM to facilitate BYOD working culture and remote working arrangements. Contact us for more information today!

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Matt Parks

Matt Parks

About the Author: President & CEO, Matt has over 20 years building and leading high functioning teams
delivering exceptional results