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Cybersecurity Best Practices: Addressing Overconfidence and Gaps in Cyber Resilience


Source: https://www.unite.ai/global-cyber-resilience-report-2024-overconfidence-and-gaps-in-cybersecurity-revealed/

In the rapidly evolving landscape of cybersecurity, organizations across the globe face mounting challenges in safeguarding their critical data and maintaining operational continuity. The 2024 Global Cyber Resilience Report highlights alarming gaps between perceived and actual cyber resilience capabilities, revealing that many organizations are far less prepared to handle cyber threats than they believe.

Overconfidence in their ability

One of the most striking findings in the report is the overestimation of cyber resilience. While 78% of IT and Security Operations (SecOps) decision-makers expressed confidence in their organization’s cyber resilience strategies, only 2% of respondents believed they could recover their data and restore business processes within 24 hours of a cyberattack. This gap between confidence and reality suggests that many organizations may be unprepared for the true impact of a cyber incident.

The Cost of Ransomware: A Growing Concern

Ransomware attacks continue to pose a significant threat, with many organizations resorting to ransom payments to recover their data. According to the report, 75% of respondents indicated a willingness to pay over $1 million to regain access to their systems, with 22% prepared to pay over $3 million. Alarmingly, 69% of these organizations admitted to paying a ransom in the past year, despite having policies against such actions. This trend highlights a reactive approach to cybersecurity, where organizations find themselves paying a steep price for inadequate preparedness.

Recovery Times: A Critical Vulnerability

The report also sheds light on the slow recovery times experienced by many organizations following a cyberattack. Only 2% of respondents could recover within 24 hours, while a significant portion required up to two weeks or more. These extended recovery times fall far short of the optimal recovery time objectives (RTO), which most organizations target within one day, further exposing the vulnerabilities in their disaster recovery plans.

Deficiencies in Data Privacy Compliance and Zero Trust Security

The report reveals that only 42% of organizations feel confident in their ability to identify sensitive data and comply with data privacy laws. Additionally, many organizations have yet to adopt critical security measures such as multifactor authentication (MFA) and role-based access controls (RBAC), leaving them vulnerable to both external and internal threats. These deficiencies underscore the need for a stronger commitment to Zero Trust security principles to protect against unauthorized access and data breaches.

The threat of cyberattacks, particularly ransomware, has been escalating rapidly. In 2024, 96% of respondents reported an increased threat of ransomware, with two-thirds having been victims of such attacks in the past six months. The industries most affected include IT & Technology, Banking & Wealth Management, Financial Services, and Government & Public Services, among others.

Recommendations for Improvement

To address these critical issues, organizations must take proactive steps to strengthen their cyber resilience. The report recommends:

  • Conducting rigorous testing, drills, and simulations to ensure the effectiveness of backup and recovery processes.
  • Participating in ransomware resilience workshops to enhance incident response capabilities.
  • Automating the testing of backup data to verify its integrity and recoverability.
  • Maintaining detailed documentation and recovery playbooks to ensure all stakeholders are prepared during an incident.

At CSG Technologies, we understand the importance of robust cybersecurity and disaster recovery strategies. As a Managed Service Provider (MSP) specializing in Cyber Security, we offer comprehensive solutions to help organizations bridge the gap between their perceived and actual cyber resilience capabilities.


Our expert team provides around-the-clock vigilance, advanced security measures like MFA and RBAC, and tailored disaster recovery plans to ensure your business can recover quickly and effectively from any cyber threat. With CSG Technologies by your side, you can confidently navigate the complex cybersecurity landscape and protect your organization from evolving threats and shift your focus on to your core business operations to drive your organization forward.

Shazni Mursaleen

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