IT Vulnerabilities that are Keeping Your CIOs Awake at Night


Recently, due to the pandemic security threats particularly ‘citizen-tech’ has become insignificant. Recently, CIO’s are merely impacted by it . Likewise, shadow IT and BYOD (bring-your-own-device) have come to a simmer while classic internet threats rose. Such as, employees rejecting appropriate measures, malicious activities by internal and external forces, and network vulnerability due to unpatched devices .

IT security statistical overview

In a post pandemic economy, customer-centricity has taken centre stage. Currently, businesses globally strive to gain back their market share. Due to the intense focus on customer-centric services CIO’s are under pressure to deliver robust, yet non-intrusive security environment. Customer trust is the top business concern for information security according to TechValidate. As a result, security breach losses have become bottom list of concerns. This just cements the direct link between customer trust and sales.

One of the most challenging scenarios for CIOs today is navigating information security across traditional IT and new application development. Technology containers (application or service packages that allow seamless movement between varying run-time environments) were a top choice for CIOs in dealing with this hybrid environment.

CIOs data security concerns

The ultimate concern for most CIOs is well beyond traditional IT and more focused on transformative and innovative solutions that will win market share and grow their businesses. Against this backdrop, another study by KPMG reveals that only 8% of IT executives fully understand the security models related to cloud sharing. The study shockingly reveals that IT and security professionals have deployed a patchwork of different cybersecurity products to try and address their CIOs data security concerns. CIOs are restless because systems are seldom configured correctly and teams are ill-equipped .

Organizations that discovered misconfigured cloud services experienced 10 or more data loss incidents in the last year. In fact, nearly two-thirds of the organizations shared that employees with privileged cloud accounts have had those credentials compromised by a spear phishing attack. The most common types of misconfigurations include over-privileged accounts, exposed web servers and lack of multi-factor authentication for access to key services. Challenges of striking an optimal balance between traditional IT models and cloud and navigating security across both remains about people skills and change management, something CSG Technologies has mastered through efficient resources both in skills and processes.

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Matt Parks

Matt Parks

About the Author: President & CEO, Matt has over 20 years building and leading high functioning teams
delivering exceptional results