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Managed IT Services in Jacksonville

Whether you are moving from a legacy system or looking at enhancing your levels of data compliance, we can help you transform your business by proactively resolving problems. Our proactive approach will liberate you from the frustrating concerns that clog up your day.

Managed IT Services Include

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IT Support

CSG Technologies can augment your current IT team or be your IT Department if you don’t have one. By allowing our team to manage your day-to-day IT needs, your team can focus on more strategic and higher value tasks.

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Monitoring

You benefit from proactive patching and security monitoring on all desktops and servers with CSGT’s Managed IT Service. It means you’re protected against newly discovered vulnerabilities as soon as possible.

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Server Support

Our Managed IT Services provides pre-emptive support across your entire IT infrastructure. We differentiate ourselves by remaining agile and staying current with the latest in technology. We know systems change and business needs change, so your platform needs to change with you.

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Cloud Hosted Service Desk

Receive instant help at any time of day with our IT support – available 24/7, 365 days a year. Even on weekends and holidays. Your users can check the status of their issues and queries via access to a cloud-hosted service desk system.

Minimize downtime, secure your data, and optimize your IT infrastructure with 24/7 expert support.

Why We’re Jacksonville’s Trusted Managed Service Provider

Proactive IT support with fast response times

Proven success in reducing downtime and IT costs

Tailored solutions for small to mid-sized businesses

Expertise in compliance frameworks (CMMC, HIPAA, NIST)

Certified and experienced engineers available 24/7

What Our Clients Say

Marty_G
Switching overt to a new IT company was the best decision i have made. The support staff responds very quickly and all the information is at hand. It makes the process very easy. I now have phones, servers, and software all under one umbrella. Good price for all. They are also versed in new technology so they can recommend the best way to implement what i need.
Christine_S
Positive: Professionalism, Quality, Responsiveness, Value CSG Technologies is our sole IT company providing consistent service that keep my organization running smoothly without down time. CSGT keeps my company free from spammers and others who would cause costly service interruptions to my clients. The CSGT Team responds quickly and professionally.
Ash_H
Helpful, quick, and knowledgeable managed service provider. I've cycled through many MSPs, and this is the one that my company has stuck with. Very willing to help personalize the service that you expect and receive with support and monitoring 24 hours a day.
Steven_P
The group at CSG is top notch. Fast and reliable. Available and quick responses, and can resolve any issues you have. I highly recommend this team for all your IT service needs.
Danijela_P
We have used Computer Solutions with our business for many many years. They are always reliable, responsive and affordable!!! They were on many occasions able to get IT solutions when things were urgent and needed to be resolved pronto for business to go on!!!! Best at what they do!!!!

The CSGT Way

At CSGT we’ve developed a proven process for delivering exceptional results to our clients here at CSGT – The CSGT Way. Our 4-step process guarantees that our clients receive the best service whenever they need it. Our process is so effective that we offer our clients the CSGT Guarantee – A 30 minute response or it’s free.

The CSG Technologies Proven Process

Learn More About Our Process

Industry-Specific IT Solutions

IT support services can make or break your business. At CSG Technologies, we want to see you succeed. Our highly-skilled engineers know that your vitality depends on reliable and secure IT support.

In order to provide the best Jacksonville IT services possible, we remain up-to-date on the latest technological practices, techniques, and methods. Our wide range of IT services are perfect for:

Book a Free Managed IT Consultation

IT surprises can cost you more than just a headache. They can cost you a month’s revenue, frustrated clients, and even your hard-earned reputation. Let us ensure your IT systems are consistent, reliable, and proactively managed.

Partner with CSG Technologies to save money, prevent costly downtime, and confidently grow your business with IT that works as hard as you do.

FAQs About Managed IT Services

Managed IT support services provide outsourced IT support and monitoring, which help reduce downtime, secure sensitive data, and manage the performance of your technology infrastructure.

By outsourcing your IT, you get access to certified experts, 24/7 support, and proactive monitoring, all while saving money compared to hiring an internal IT team.

We prevent costly problems (like server crashes or security breaches) before they happen, reduce downtime, and eliminate the need for frequent troubleshooting.

Absolutely! We specialize in compliance-focused IT strategies and solutions to keep your business secure and aligned with industry regulations.